Canada Study: Benchmarks For Digital Readiness

Digital transformation projects typically point to investments in IT assets

Executive summary

What does it mean for an organization to commit to digital transformation?
Digital transformation projects typically point to investments in IT assets to
modernize business processes, but there is a lot of preparation that goes into
those decisions before any implementations roll out. Identifying workflows
ripe for automation, teeing up resources, preparing for impact on the user
experience, shifting mindsets to embrace change; these things and so many
more are part of the digital readiness journey.

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